Managing the Theory of Constraints Way (ManToC), India 2010-2011

A one-year program to deliver real results through Applying The Theory of Constraints

Offered by Goldratt Schools (a company wholly owned by dr. Eli Goldratt)

Introduction

Many companies are using TOC in many areas to deliver real improvements. These improvements are too often limited to local areas and breakthrough whole system solutions and order of magnitude levels of improvement are not achieved.

This one-year program aims to address this problem, developing people’s ability to facilitate the delivery of real results with TOC through focused improvement projects that will make an impact on the triple bottom line.

The participants will be developed into TOC facilitators. They may now be the leaders of improvement projects, senior managers in companies and government, owners of small to medium sized businesses and aspirant TOC consultants.

The objective (and effectiveness test of the program) is to develop deep TOC understanding that is immediately applied to deliver at least R1 million improvement on the bottom line within the year.

The TOC facilitators will be able to deliver all the general TOC education that would be required to facilitate implementation of improvement projects with material supplied by Goldratt Schools and under the guidance of its faculty during the course of the year.

Overview of the program

The program is offered as eight contact (face to face teaching) sessions over one year.  The contents are (not necessarily in this sequence and limited to one week):

  1. Thinking skills
    1. Effect-cause-effect
    2. Hypothesis testing
    3. Current reality analysis
    4. The core problem
    5. Finding breakthrough solutions
    6. Visioning the future reality.
  2. Strategy and Tactics
    1. Strategy and Tactics Trees.
    2. Designing improvement projects
  3. Finance and measurement
    1. Throughput accounting
    2. Measurements that support global performance
  4. Supply chain
    1. Supply chain principles
    2. Simplified Drum Buffer Rope and Buffer management for Make-to-Availability and Make-to-Order
    3. Pull distribution and dynamic buffer management,
    4. The Process of Ongoing improvement.
  5. Marketing and sales
    1. Developing un-refusable offer to customers
    2. Selling it effectively
  6. Project Management
    1. Project portfolio management
    2. Critical Chain for single and multi projects
  7. Managing people
    1. Application of the thinking skills to resolving conflicts
    2. Team building
    3. Aligning authority and responsibility
    4. Achieving active collaboration to achieve ambitious targets
  8. Facilitating improvement
    1. Discovering insights
    2. Dealing effectively with concerns
    3. Getting people to see the desired future
    4. Coaching and mentoring

Each week will consist of preparatory work (self study of prescribed material), followed by teaching for one week, an individual assignment to apply new knowledge and the appropriate TOCICO exam at the end of the 2-month period.

Improvement project

Each participant is in addition expected to facilitate a real TOC improvement project. This is where the real learning will be achieved.  The objective of each project is to deliver real improvements of at least 10 times the project fee by the end of the program. The improvement projects and the participants will be carefully screened to ensure that this mandatory requirement could be complied with.  The process is detailed below.

The case study of this improvement project can be submitted to TOCICO for assessment that could lead to recognition as TOC Implementer.

Focus group for the education

This TOC education is focused on executives or consultants responsible for the improvement of a substantial subsystem if not the whole of the system.  This person will facilitate the change process necessary for achieving the results. The facilitation process includes focused TOC training conducted by the facilitator to develop the TOC understanding where required in the organization.  The result is that The TOC Way will be accessible to others as part of every implementation project.

Certification

Goldratt Schools exams are written in parallel with the TOCICO exams and the successful participant will be recognized by Goldratt Schools and by TOCICO as TOC Implementer.

TOC Educators

The educators will be the international faculty of Goldratt Schools.  They will also take responsibility of mentoring the participants during the course of the year and to audit the improvement projects in conjunction with the participant’s senior management.

Fees and payment terms

An unconditional fee of USD10 000 is payable in 8 equal payments at the start of each contact session.  It excludes all travel, accommodation, taxes and study materials.

A results based additional fee of USD10 000 is payable at the end of the program on condition that real results of 10 times the unconditional fee is achieved or exceeded from the improvement project of a participant.  The specific target for every project will be defined and agreed on in week 1 of the program.

Preparation

In order to ensure that the objectives of the program is achieved, the following preparation has to be completed:

Interviews will be conducted during the two weeks following registration and successful candidates will be informed within a month.

Planned outcomes

It is expected that at the end of the program each participant:

Philip Viljoen
Principal South Africa and India
Goldratt Schools

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